Why parents in Australia choose the Journey Au

The Journey Au stands out as a leading family and support agency for families in Sydney, Australia. Our competitive pricing aligns with industry standards, but what truly sets us apart is our commitment to excellence and personalised care. With a dedicated team focused on customer satisfaction, we tailor our support to meet the individual needs of each family we serve, ensuring the highest quality care and making a positive impact every step of the way.

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SERVICES

  • Nanny Care

    Round-the-clock nanny care working with children from as little as newborn to 12 years old. Competitive and industry standard pricing.

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  • Support Work

    Specialised carer work targeted to meet the needs of people with disabilities, and people aged 65 years and over.

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  • Cleaning

    A helping hand for busy families that require support to stay on top of the day-to-day chaos. We offer regular home cleaning and housekeeping.

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  • Dog Walking

    1 hour dog walking service. Exclusive to our inner-west clients only.

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  • Resource Development

    Tailored creation of visual resources for individual needs not readily available elsewhere.

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Frequently Asked Questions

FAQ's

Does the Journey Au charge placement or finder fees?

Nope! We do not charge any additional fees for matching your family up with one of our nannies or support workers.

Do you offer any discounts if we access more than one of your services?

Certainly! We can offer you a tailored pricing package dependent on your needs and service requirements if you are looking to book us in for more than 1 of our services. Please contact us if you'd like to discuss a service package.

Is the Journey Au an agency?

We do operate as an agency but unlike other agencies, we manage all of our clients schedules and are responsible for the ongoing communication between you, your nanny/support worker, and us (the Journey Au). We also provide our workers with remote and in-person training, professional development opportunities and ongoing support. Supplies and uniforms are provided for our cleaners and housekeepers.

How much do your services cost?

To view our price guide, click here.

Is the Journey Au an NDIS service provider?

Not just yet, but we will let you know as soon as we become a registered NDIS service provider.

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